Pay Rent

Please call 518-286-5099 to be connected to the property manager. We offer the convenience of paying your rent online through your resident portal. Simply click the button below and follow the instructions for secure payment processing.

If you wish to pay by check please mail it to: P.O. Box 990, Latham, NY 12110-0090

Pay Rent



You can call or text 518-662-7584 to submit a maintenance request or an after hours emergency maintenance request over the phone. You can also submit a request online by clicking the button below. 

Maintenance Request

After Hours Maintenance Emergency & Lock Out Procedure

Emergency After Hours Number: 518-662-7584
In the event you have a maintenance emergency after regular business hours (Monday-Friday 8:30am-5:00pm) or on the weekend, please call the emergency number and leave a message including:

  • Your Name
  • Name of your apartment community (5 Mile Square)
  • Apartment Number
  • Phone Number
  • A description of the problem

Someone will call you back within 30 minutes to address the problem according to company policy.

Please dial 911 if you feel this is a police matter such as but not limited to the following examples: Strange activity in the building, loud neighbor disturbance, and vandalism. In case of a fire or medical emergency always call 911.

5 Mile Square Is Managed by Paragon Residential Management LLC.

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